Support.
A person reads every message. Here is how to reach one, and what to have ready so we can fix it fast.
Write to us
Email hello@mightaswellco.com. A person reads it, usually the same day, and always within two business days.
Put your order number in the subject line if you have one. It is on your receipt email. If you cannot find it, tell us the email address you ordered with and we will find the rest.
If something arrived wrong
Send a photo. That is all we need. Do not mail anything back unless we ask you to; the refunds page says why.
If it is about a tag
Tell us the code printed on the tag: the six letters and numbers after found-things.com/T/. With that we can switch a tag off, move it to someone else in your family, or replace it.
Found something with one of our tags on it? You do not need us. Scan it, or type the code into your browser after found-things.com/T/, and your message reaches the owner without showing you their details.
Ordered on Etsy?
Same people, same workbench. For an Etsy order, message us through Etsy so the order record stays with it, and we answer there. Our shop is etsy.com/shop/MightAsWellCOShop.
The quick answers
- Returns — 30 days, no reason needed, nothing to post back.
- Questions — What people ask before they buy, and after.
- Privacy — What we keep about you, and what a finder can see.
- Terms — The terms, in plain words.
A message that should not have been sent
If a finder's message to you was rude, threatening or a scam, forward the whole email to found@mightaswellco.com. A person reads it and acts on it.
By post
Might As Well Co. LLC, 834-F S Perry Street #1217, Castle Rock, CO 80104. Post is slower than email, and there is no counter to visit.