Questions, answered plainly.
The short versions, with links to the long ones. If yours isn't here, write to hello@mightaswellco.com and a person reads it.
Is this a tracker?
No. The tag has no battery, no radio, and no location. It does nothing at all until a person taps or scans it, and then it simply opens your page. If you want a map dot, buy a tracker. This is for the moment a human being finds your stuff.
Should I buy this or AirTags?
Both is a real answer. An AirTag draws you a map to your things, and ours cannot do that. It also needs an Apple device to set up, its own battery to mind, and a holder to attach it to anything, and it carries no instructions: a stranger holding your bag has no idea the little disc wants to be tapped. Our tag speaks to that stranger directly. It says what to do right on its face, opens a plain web page with a printed code as backup, and has no battery to die. A tracker finds your stuff. This returns it. On a suitcase, run both and cover both halves.
What does a finder see?
A page that says what they found and how to reach you. Nothing about who owns it. Don't take our word for it — go and be the finder:
Pretend you found this backpack
What if the tap doesn't work?
Some phones block taps through metal cases, and some have the feature switched off. Every tag also carries a printed code for the camera, and the tag number in plain text. Worst case: type found-things.com and enter the number.
Could someone hack the tag?
We seal every chip read-only before it ships, so a stranger's phone cannot rewrite where it points. And the tag gives you a physical check no sticker product can: the code is printed into the plastic itself and the chip is sealed inside it, so a real Found Things tag carries no stickers at all. A sticker on the tag IS the warning sign; that's the overlay trick pulled on parking meters, and here it has nowhere to hide. That physical check belongs to the rigid tag; our fabric labels and bottle stickers are honest companion prints without a chip, and the address check below covers every format alike. Then the check that works for every code you ever scan: look at the address. A real tag always opens found-things.com. Landed anywhere else? Don't trust it.
What do you learn about the person who finds it?
That a tag was viewed, and when. No location, no device details, nothing to profile them with. They're doing you a favor, and we treat them like it. The whole privacy story
Should I offer a reward?
We never offer one, and the page a finder sees says nothing about money. Whoever taps your tag has already decided to help you. When they get in touch, thank them properly. Being thanked is what keeps good people being good.
Can two adults be on one tag?
Yes, and only one of you appears on the tag. Add a second contact by email from the manage page. A finder gets one way to get in touch, because somebody holding a stranger's bag should not have to choose which of you to bother. Your second contact still gets every alert and every message the moment you do, and can answer the finder themselves. We never ask them for a phone number. Manage my tags
Do I need an account?
No. Your tag is yours because you're holding it, and changes route through the email already saved on it. The manage page runs on your email alone: one link, every tag you own.
Does my name go on it?
Not on the tag — nothing personal is printed on it, only a number and how to use it. You can choose to add a name that appears after somebody scans it. It is optional and off unless you fill it in. It earns its keep wherever things pile up in one place: whoever is sorting the lost-and-found can read the name and put the item straight back, instead of calling you about a jumper. Anyone holding the item can scan it, so treat that name as something a stranger could read — a first name and a last initial is usually enough.
Will I know when it's scanned?
Yes, and we wait about fifteen minutes first. If the finder leaves you a message in that time, you get their message instead of a note saying somebody looked — the message tells you far more. If nobody gets in touch, we email to say your tag was scanned and nobody left word. Each contact can turn their own alerts off any time from the manage page.
Does it work in Spanish?
Yes. The finder's page follows the finder's phone, English or Spanish. The tag itself is printed in English.
What happens if you close up shop?
You get at least 90 days' notice and a copy of everything we hold on your tags. It's written down, because companies in this line have vanished without a word and left their customers' tags pointing at nothing. Read the promise
What if I change my mind?
Email us within 30 days of delivery and we refund the whole order, no reason needed. Don't mail anything back: each tag is coded to your order and can't go to anyone else. Refunds and returns